We’re here to support your HemoCue journey.
Your analyzer is just the beginning
Our partnership starts here. Whether you’re new to your analyzer or looking to optimize performance, we’re here to help you succeed at every stage. Access the tools, training, and support you need, all in one place.
Register your HemoCue analyzer
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Unlock an additional year of warranty at no cost
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Receive extended coverage and ongoing support
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Unlock training and educational resources
Need microcuvettes or help getting your analyzer back in use?
We’ve got your covered. Get in touch with your local sales rep to order microcuvettes and get your analyzer back up and running.
Training and education
From demos to in-services, customer training and support; we are here to make things easier for you.
01
One-touch resolution
Get answers from our live customer service and technical support teams located at HemoCue America in California.
02
In-field or virtual service
Get extensive support from your HemoCue representative virtually or right in your office
03
Online education
Easily stay up-to-date with comprehensive eLearning modules, competency reviews, and more
Frequently asked
questions
Glucose 201 Quick Tip Guide
Hb 801 Quick Tip Guide
*For data management analyzer setup and support, please contact your local representative
You can find instructional videos for all systems in our training portal HemoCue OnCue.
Our support hours are from
M-F, 6AM – 4PM (PT)
(except holidays)
Customer service & sales support
800.323.1674
[email protected]
Technical support
800.426.7256
[email protected]